I appreciate the personal level of service Hart provides. I have nothing but praise.
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Best service department ever. Frank is an asset to your company. Wonderful staff. Jackie is “Hart Home Comfort “. She’s the Best!!!
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Answering service was courteous and helpful. Technician came at night and fixed problem and was helpful friendly and competent.
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He was a pleasure after waiting all day for someone to come. He explained the delay and apologized for any inconvenience.. He was a nice enough guy it immediately diffused my anger for waiting in the house all day! He fixed the heat and enjoyed doing his job. I never do surveys but he was exceptional and not many people are anymore.
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The difficult removal of an oil tank that was in place since the house was built and the installation of a new tank proved to be a challenge that that was met by the technicians with the skill required to do the job.
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The difficult removal of an oil tank that was in place since the house was built and the installation of a new tank proved to be a challenge that was met by the technicians with the skill required to do the job.
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Brad was extremely helpful. I had tissue with a large bees nest. He was unable to do the annual tune up because of the bees. He helped me connect Arrow. They came shortly and removed the nest.He definitely went above and beyond.
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Brad is knowledgeable and a true professional. He arrived on time, got the job done and cleaned up before he left. What more could anyone ask?
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Charlie was professional, efficient and has a kind and helpful manner. He went above and beyond servicing the furnace in explaining and installing the humidifier filter and air filter. It's a pleasure to deal with you, Charlie. Thank you!
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Service man arrived within four hours of call. Clean cut, polite, very presentable technician went right to the problem. He had the part on the truck and fixed my oil burner immediately. He cleaned the floor with an oil absorbent white powder when he was done. This is the type of service experience that creates customers for life for a company. I only wish that I had asked his name so I could mention it here.
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The technician was able to complete the repair by being persistent at the task to completion.
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The diagnostic service rendered by the technician in the replacement of the faulty valve enabled a successful difficult repair.
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